Your privacy is our priority. This document clearly explains how ratu77 collects, uses, stores and protects your personal data as a member of our platform.
Six core principles that form the foundation of how we handle your personal data.
All data transmitted between your device and ratu77 servers is protected by 256-bit SSL encryption — the same security standard used by Malaysia's banking institutions.
Ratu77 does not sell, rent, or trade your personal data to any third party for marketing or any commercial purpose without your explicit consent.
You have the full right to access, correct, download, or request deletion of your personal data at any time through your ratu77 account settings.
We only collect data that is genuinely necessary to operate ratu77 services and meet legal requirements. No excessive data is collected without a clear purpose.
Your data is stored only for as long as necessary based on the purpose of collection and legal requirements. After that period, data is securely deleted or anonymised.
Should any security incident involving your personal data occur, ratu77 will notify you within the timeframe required by applicable data protection laws.
This Privacy Policy is published by ratu77 ("Platform", "we") and applies to all users of the ratu77.pro website and the ratu77 mobile app for Android and iOS. This document explains our privacy practices in full detail and transparency.
We understand that privacy is more than words on paper – it is the trust you place in us every time you register an account, make a deposit, or use any ratu77 service. We take that trust seriously.
This policy should be read together with Terms and Conditions ratu77, which constitutes the entire agreement between you and our platform. By registering for or using ratu77 services, you confirm that you have read and understood this Privacy Policy.
Ratu77 collects your personal data in several ways — directly when you register or use the platform, and automatically as you browse our website or use our app. The categories of data we collect are as follows:
Data you provide directly:
Data collected automatically:
| Data Categories | Example | Primary Purpose |
|---|---|---|
| Identity | Name, IC, date of birth | Identity verification (KYC) |
| Contact | Email, phone | Communication & account security |
| Finance | Bank account number, e-wallet | Transaction processing |
| Technical | IP, device, browser | Platform security & analytics |
| Usage | Game history, access logs | Service improvement |
Ratu77 uses collected personal data solely for lawful and legitimate purposes. We do not use your data for any purpose beyond the scope stated in this document.
The primary purposes for which your data is used are as follows:
Ratu77 does not sell, rent, or disclose your personal data to third parties except in the following limited and transparent circumstances:
All third-party service providers who receive personal data of ratu77 members are required to comply with data protection standards equivalent to our own, through binding data processing agreements.
Ratu77 continuously invests in security infrastructure to ensure your personal data remains protected at all times. The technical and organisational security measures we implement include:
While we take all reasonable steps to protect your data, no security system can be guaranteed 100% free from threats. You also play an important role in securing your account by using a strong password and keeping it confidential.
Ratu77 uses cookies and similar tracking technologies to enhance your experience on the platform. Cookies are small text files stored on your device when you visit our website.
Types of cookies we use:
As a ratu77 member, you have clear rights regarding your personal data. We respect and facilitate the exercise of these rights:
Request a copy of all personal data we hold about you.
Request correction of inaccurate or outdated personal data.
Request deletion of your personal data, subject to legal requirements.
Request your data in a machine-readable format for transfer.
Request restriction of your data processing under certain circumstances.
Object to the processing of your data for direct marketing purposes.
To exercise any of the above rights, contact the ratu77 customer support team via live chat in the app or on the website. We will process your request within the timeframe required under applicable law.
The ratu77 platform is exclusively for individuals aged 18 and above. ratu77 does not knowingly collect, store or process any personal data from individuals under the age of 18.
If you believe a child or minor has registered a ratu77 account using false information, please contact our support team immediately. We will take action to verify and close the account in question and delete all associated data.
The ratu77 platform may contain links or integrations with third-party services such as game providers, payment processors or support services. ratu77's Privacy Policy applies only to our own platform and does not cover the privacy practices of those third-party websites or services.
Ratu77 is not responsible for the privacy practices of any third party. We encourage you to read the privacy policy of each third-party service you use separately. Game and payment providers integrated with ratu77 are selected based on their security and privacy standards, which we have evaluated.
Ratu77 reserves the right to amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or platform improvements. The latest version of the Privacy Policy will always be available on this page with a clear update date.
When significant amendments are made, ratu77 will notify members via in-app notifications and email to the registered address. Continued use of the ratu77 platform after amendments take effect constitutes your acceptance of the updated policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, the ratu77 team is ready to assist you.
The best way to reach us is through live chat in the ratu77 mobile app or on our website — our support team operates 24 hours a day, 7 days a week and will respond to your privacy enquiries as promptly as possible.
You may also submit written enquiries via our platform email. All privacy rights requests will be processed within 14 business days of receipt.